2 0 INSTITUTE FOR WORK & HEALTH
Employee Assistance Programs (EAPs), sometimes called Employee & Family Assistance Programs
(EFAPs), are usually fully paid for by the employer. They are designed to serve workers as a well-being
resource, supporting them through everyday issues and concerns. EAP services are usually available to the
worker, as well as the worker's spouse and/or dependants, if applicable.
• EAP counselling services, often limited to six or eight sessions, may be
helpful. You may consider accessing these services if you are on a wait list
to see a psychologist or psychiatrist.
• EAPs and their services are confidential. They will not share your
information with workplaces.
• EAPs are not only useful for workers. Your workplace EAP may also offer
mental health training and advice for managers.
• Offering a high-quality EAP that includes free counselling services to
your workers can be beneficial, especially for those on a wait list to see a
specialist.
• Implementation tip: Regular reminders about the EAP and its services
can be helpful for workers who may have forgotten about them.
Employee Assistance Programs
