Setting the Stage
The purpose of the Culture Building Block is to assist in exploring how to
define what a caring culture is and is not.
Culture is not concrete or factual. Culture is based on what the average
employee believes and feels to be true (e.g. the company cares about me or
does not care about me). Cultures need to be fed for them to thrive.
Human beings, are emotional and they remember negative experiences (e.g.
what feels wrong, bad, or hurtful) much longer than positive experiences.
This is why, to create a psychologically safe workplace, it is critical to not
underestimate the impact the employee experience will have on their emotional
well being.
