Adding Participants Frequently Asked Questions

You can purchase courses on behalf of others. Once you've purchased the required number of courses, you should assign participants to the seats. This ensures your purchase is complete.

Important notice for eCourses only: A single learner account is only used if you wish to purchase the learning and take the eCourse yourself. If you wish to purchase the eCourse for someone other than yourself, then you need to need to have a multi-learner account which can be selected when placing a new order and selecting option multi-learner account.

Without completing these steps your order is not complete.

1. Log in to your account on WSPS.ca
2. Navigate to “Order history” from the top drop-down menu under your name
3. Find your recent purchase
4. Select the checkboxes for the participants you wish to add for each course and then hit the button “Add selected employees to course”

Ensure to fill all available seats to complete your order. Even if courses are just for you.

To note:

• The link for virtual training is sent out 2 days prior to all participants and is generated by our systems.
• We ship course material approximately five days prior to the course start date. An email will be sent with detailed instructions.

1. Log in to your account on WSPS.ca
2. Navigate to “Order history” from the top drop-down menu under your name
3. Find your recent purchase and click “access this course” You will be directed to the E-learning platform.
4. Click on “Assign content” In this section, you will assign yourself or individual learners.For detail instructions click here to access the full guide.

If you need to add learners: Click on “Learners (add/edit)” and follow the prompts. Be sure to create unique passwords for each person and add their name, email address and assign the course. Then select Update (bottom of screen).

If you have over 50 learners, we can assist with a bulk upload. Please contact customercare@wsps.ca for information on the bulk uploading of learners.

Important: Ensure you enable Email Alert for each eCourse learner in so that they receive email notification and instruction to log into their e-course.

For eCourse: You or employees at your business will receive an email confirmation as soon as you enable email alerts in the VuBiz system and create unique passwords for each person and add their Name, Email address and assign the course. See the question above for steps on how to set this up.

For Virtual Instructor-Led Training: The link is sent out via email 2 days prior to the virtual course taking place for all employees signed up to the course. If you have not assigned yourself or others the order will be flagged as incomplete. See the question above for steps on how to ensure this step is complete.

For In Person Instructor-Led Training: A training registration confirmation is sent to the account owner once the order comes is processes by customer care. You'll need to forward this email on to all participants to ensure they have the information they require. Please allow up to 5 days for processing.